A ninety (90) day notice is required for cancellation and refund of the 10% payment and will incur an $89 cancellation fee. Cancellations made less than ninety (90) days prior to the arrival date are subject to a 20% cancellation fee of the reservation amount. Cancellations or changes that result in a shortened stay, that are made within 60 days of the arrival date, forfeit the full payments made. For reservations that consist of 2 units or an 8-14 night rental, a 120-day notice of cancellation is required prior to arrival date or a 20% cancellation fee of the rental rate will occur. For large groups, part of a group or family reunions that consist of 3 units, a 6-month notice is required or a 20% cancellation fee applies to all units reserved.For groups booking 4 or more units, or reservations longer than 14 days, 10% is due at booking and is refundable with an $89 cancellation fee up until one year (365 days) from the check-in date. Once it is within one year of check-in 50% of the rental total is due and all units are non-refundable. Cancellation or early departure does not warrant any refund of rent. Once inside the 90-day period, modifying the reservation dates does not negate the cancellation fee it would be subject to.
We also recommend purchasing travel insurance separately by selecting “RENTAL GUARDIAN” insurance on our booking page or through this link: https://fariaresorts.rentalguardian.com/ if there is any concern that you will not make your reservation. Trip Insurance is only refundable 10 days after purchasing, otherwise it’s non-refundable even when making a claim.
We do offer trip insurance through Rental Guardian. Please learn more about their policies here: Play Travel Protection.
If you would like to purchase a policy, please contact reservations or go to https://fariaresorts.rentalguardian.com/
Please note: Trip Insurance is non-refundable. Cancel for Any Reason Protection can only be purchased at the time of booking or 15 days after booking, no purchases allowed within 30 days of stay. Standard Protection can be purchased up to 30 days before check-in or within 5 days of the booking WHEN less than 30 days to check-in.
For any specific questions about coverage/claims, please go to: Questions (Pre-Sale): RentalGuardian Support: (888) 885-5550 x 2 support@rentalguardian.com Questions/Claims (Post-Sale): Play Travel Nationwide (Monday – Friday): (833) 610-0736, option 1 and then option 5 to get to a claims specialist For immediate needs: RentalGuardian Support (888) 885-5550 x 2 support@rentalguardian.com
We require 10% of the rental total to be paid at the time of booking to secure the reservation. This is a credit to the rental total and not a damage deposit. 90 days before your arrival, 40% of the rental total is due. The remaining 50% of the rental total is due 30 days prior to your arrival date. For 2 units, 50% of the rental total is due 120 prior to your arrival date. For 3 units, 50% of the rental total is due 6 months prior to your arrival date. For groups booking 4 or more units, 50% payment of rental total is due one year prior to your arrival date. If you choose trip insurance, 100% of the cost of the insurance is due at the time of
This depends on the size of your unit. Please refer to your rental agreement, paying special attention to additional guest fees and the maximum number of guests allowed. We do NOT allow over the maximum amount of guests per unit, No Exceptions. Sorry, but this is strictly enforced to keep the resort from being over crowded.
Off-site guests are not allowed at the resort unless a guest fee is paid. This is to ensure the resort does not become overcrowded for our paying guests. The guest fee is $25 per person per night/day during summer peak season and $15 at all other times contingent upon prior payment and notification of their arrival. The number of outside guests allowed will depend on your unit and whether or not you are at your maximum number of guests.
Yes, we do! It will automatically populate points for you when you book. You must use the same name and address as the previous reservations to keep earning points on the same account.
Points are as followed: When you book, you will earn 1% back. Every $10 spent, equals 1 point.
When you redeem your points, 10 points equal $1 in value.
For example, if you have 2700 points to redeem then you would have $270 to apply to a reservation.
To redeem your points, please email or call and we will redeem it on a future booking. There is no blackout dates and you can use them at any one of our properties!